Privacy Policy

Effective Date: January 1, 2025

Superior Supplement Manufacturing (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website at www.superiorsupplementmfg.com, contact us, or engage with our services.


1. Contact Information

Superior Supplement Manufacturing
Email: [email protected]
Phone: (877) 906-3996

You may use the contact information above to ask questions or exercise your privacy rights.


2. Information We Collect

We may collect the following categories of information:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Information provided through forms, chat, calls, or email

  • SMS opt-in information

B. Automated Information (Cookies & Analytics)

When you visit our website, we automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Time on site

  • Referring URLs

  • Interaction with forms and buttons

This data is collected through Google Analytics 4 (GA4) and Google Ads remarketing technologies.


3. How We Use Your Information

We use personal and usage information to:

  • Provide services and respond to inquiries

  • Communicate with you about your requests

  • Improve our website and user experience

  • Run advertising campaigns and retargeting

  • Measure marketing performance

  • Protect our legal rights and comply with laws


4. Advertising & Remarketing (Google Ads)

We use Google Ads remarketing to show ads to visitors who have interacted with our website.

Google uses cookies and device identifiers to:

  • Display ads across the internet

  • Measure ad performance

  • Build remarketing audiences

You can opt out of Google’s personalized advertising at:
https://www.google.com/settings/ads
or through the NAI opt-out:
https://optout.aboutads.info


5. Sale or Sharing of Personal Information

We do not sell your personal information for money.
However, we may share limited identifiers (such as cookies or device IDs) with advertising and analytics partners for cross-context behavioral advertising, as defined under certain U.S. state privacy laws (e.g., California).

You may opt out of this sharing at any time by:

  • Visiting our Do Not Sell or Share My Personal Information page

  • Emailing [email protected]

  • Calling (877) 906-3996


6. SMS Text Messaging (A2P Compliance)

If you provide your mobile number, you consent to receiving automated and manual SMS messages regarding:

  • Promotions

  • Marketing

  • Appointment or call reminders

  • Service updates

Message and data rates may apply.
You may opt out at any time by replying STOP to any SMS message.


7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure the website

  • Analyze traffic and behavior via GA4

  • Deliver and measure advertising through Google Ads

These cookies may collect device identifiers, IP address, and browsing behavior.

You can control or disable cookies in your browser settings.

To opt out of personalized advertising:
https://www.google.com/settings/ads
https://optout.aboutads.info


8. Data Sharing & Service Providers

We may share information with trusted third parties that help us:

  • Host our website

  • Provide analytics

  • Send email or SMS communications

  • Run advertising campaigns

  • Process form submissions or CRM activities

All service providers are bound by confidentiality obligations.

We may also disclose information when required by law or to protect our rights, safety, or property.


9. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Fulfill the purposes described in this Privacy Policy

  • Comply with legal obligations

Information is securely deleted or anonymized when no longer needed.


10. Data Security

We use reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no online system is 100% secure.


11. Your Rights (U.S. Privacy Laws)

Depending on your state of residence, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your data

  • Opt out of sharing for targeted advertising

  • Request information about how your data is used

To exercise these rights:

  • Visit our Do Not Sell or Share My Personal Information page

  • Email [email protected]

  • Call (877) 906-3996

We will verify your request as required by law.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Revised versions will be posted on this page with an updated Effective Date.


13. Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, contact us at:

Superior Supplement Manufacturing
Email: [email protected]
Phone: (877) 906-3996

★★★★★

We just completed a very large Homeopathic tablet order that required involvement from 4 different facilities. There was nobody else in the country that was willing to help us that we called until we found superior. First shipment came last week and we couldn’t be happier or more impressed with the team. Thank you Justine, Phil, Stephenie you are the best!

★★★★★
I was choosing between two companies to create a formulation, and it came down to their level of service, expertise and confidence in their ability to execute. After speaking to Phil, their lead guy who knows all things supplements and is very easy to communicate with, was enthusiastic and helped to create a strategy to see my vision through. The last thing you want is a transactional relationship in this industry, so whether you’re a first timer or a veteran, these guys know how to add value no matter what level you’re at. Highly recommend Superior and their team to get the job done.
★★★★★
When they say “Superior” they aren’t kidding. Of over 100 companies on our NSF list that we called, and over 20 that we talked to, Superior was the ONLY one that consistently answered their phones, worked incredibly diligently to problem solve and R&D an incredibly complex patented proprietary product, and consistently was two or three steps ahead of us, the landscape and their competitors. Looking forward to a long relationship Superior!
★★★★★
We’ve been using Superior for over 5 years. We came to them because our last manufacturer stopped making the capsule size I needed. I looked everywhere for a replacement. Luckily, I found Superior. They quoted me a fair price and sourced a hard to find ingredient quickly. In the 5 years we’ve had them make our product, which is a custom formulation, they have never delivered late once. Quality control is very high and I get constant updates from Phil our point person while it is being manufactured. I cannot recommend them enough.
★★★★★
Our previous manufacturer was 3 months late on a production and barely spoke with us. We have run many runs with Superior and as with all manufacturing, there was an order that was a little late because of poor crop growth. Not only did they warn us ahead of time they showed us the list of suppliers they were calling day and night to try to find replacement material. Best company ever!
★★★★★
Jake, Justine and Phil are just a few of the team members we have had the pleasure of working with at Superior. As a marketing agency working in the supplement industry, we work with many suppliers on behalf of our clients. I especially appreciate Superior Supplements Manufacturing because of their dedication to customer relationships. They go to extreme measures to ensure quality ingredients, fair pricing and great turn around times. The staff is also extremely knowledgeable. I would highly recommend this team.