Why Superior Supplement Manufacturer?
Our company distinguishes itself from others you may consider working with in four ways:
1. Superior Customer Service – We do things differently around here. In an industry filled with poor communication and customer service we make this a cornerstone of our business. Dietary supplement manufacturing is a complex, sometimes challenging, and constantly evolving environment, in order to stay one step ahead of the competition, issues and challenges, communication is king!
2. Unrivaled All-In-One Manufacturing – As one of the largest supply chain manufacturing networks in the country we have the ability to provide single point source for an entire product portfolio that spans 95% of all delivery forms and packaging configurations. Include services that span complex R&D, formulation, flavoring and certification requirements it’s why some of the largest fortune 500 companies have trusted Superior Supplement Manufacturing as their manufacturer for their most complex supplement products.
3. Dedicated Account Executives – You will work with one Account Executive who will be best suited to assist you in the management of your product manufacturing. Our Account Executives answer their phones, communicate, problem solve so you don’t have to, and treat every production with high-touch, white glove service. Whether that is a 1 million unit order, or a 5 thousand unit order.
4. Superior Resources and Services – Our resources make projects happen that other manufacturers just can’t do. Our vast network of resources allowed us move our clients 3 million unit complex gummy and tablet products (R&D, Pilots, Samples, Manufacturing), from a Canada manufacturer to the USA within 6 months. Our client met their deadline before a busy flu season and we made a complex supply chain nightmare look like a walk in the park. It’s also what allowed us to secure rights to award winning, proprietary patented RTD technology that we brought exclusively to our clients for their product portfolios!
In addition to our capabilities and network we offer services that are integral in the supply chain process but most are unwilling to offer. No need to find, corral, coordinate, time and pay, several different companies or organizations to complete all aspects of your product production. We offer under one roof label and package design, label review, label and package printing, warehousing and fulfillment, formulation, research & development and more. We even bring unqiue technologies to our clients
Our Unique 6 Step Process for Success
Service is the cornerstone of Superior Supplement Manufacturing’s success. Your Account Executive’s high standards of excellence will meet your specific needs of manufacturing supplements from the point of formulation development to the finished product. He’ll gather all the necessary details from you and submit them to the lab where our formulators review your formula and screen for banned ingredients. We then create an all ingredient formulation sheet. This sheet will go to our sourcing department where we will aggressively source for the best ingredient and packaging pricing. This may take a little time, but for the success of your product it is well worth it.
Based on the analysis of your specific needs and results from our sourcing department a firm quote will be prepared. This will be based on the Master Batch Record that lists everything the custom supplement manufacturer will need to meet a finished product that meets your specifications. Best pricing will be established based on the ingredients chosen, packaging and labeling. Then a detailed description of how our two companies will interact during production, including a schedule for delivery.
Specific ingredients and packaging materials are placed on order with one or more of our vetted, certified, quality-proven suppliers. If you are having a label designed by us we will make sure its content meets the FDA guidelines. Be aware that it can often be labels that hold up a production schedule. It is important to start early in the production cycle to ensure timely delivery.
As the production process moves along all the ingredients are rigorously tested in our custom supplement manufacturer laboratories. We do this when manufacturing supplements to ensure we are meeting your product’s specifications of Purity, Strength, Composition and Physical criteria, as well as our own high standards.
Materials are blended according to each product’s specific recipe and finished in the appropriate form for ingestion. With thousands for custom flavoring agents and modifiers to choose from no one ever gets your unique flavor or taste. Batches are sampled to ensure all quality standards have been met; the product has visual appeal and taste tested.
Approved product is made ready for market by first being place consumer-use containers, which then go into retail-ready boxes if needed, and finally into corrugated shipping containers. Shipment-ready materials are stored in SSMFG’s climate controlled warehouse. When released by you product is placed in transport to your designated location(s) using any of several commercial delivery methods.
*Actual times my vary depending on the complexity of the formula.